This Privacy Policy explains how [COMPANY NAME] ([LEGAL ENTITY]) (“LoanFunders.com,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit our websites, submit forms, communicate with us (including by SMS/MMS text message), or use our services (together, the “Services”). Our Services are intended for business-purpose real estate financing (non-owner-occupied); they are not for consumer/owner-occupied loans.
1) Information We Collect
We collect the following categories of information:
Sensitive Financial Data (if you submit it): credit score estimates, bank statements, tax returns, government IDs, and similar underwriting data. Please do not send sensitive documents unless requested via our secure channels.
Professional Information: broker/agent affiliation, company, title, licensing status.
Communications: emails, call recordings (where permitted), and SMS/MMS text messages (content, time/date, delivery status).
2) Sources of Personal Information
Directly from you: web forms, phone, email, SMS/MMS, uploaded documents.
Automatically: via cookies, pixels, SDKs, and similar technologies.
Partners & Service Providers: referral partners, lead vendors, analytics and advertising platforms, identity/credit and verification vendors, and members of our lender network (when you ask us to evaluate or place a deal).
Public & Third-Party Sources: title, tax, corporate, and property databases.
3) How We Use Personal Information
Evaluate, underwrite, broker, and service business-purpose real estate loans.
Communicate about your file (email, phone, SMS/MMS), schedule, and support.
Send marketing you opt into (you can opt out anytime).
Operate, secure, and improve our websites and Services; perform analytics, testing, and personalization.
Detect, prevent, and investigate fraud, abuse, or security incidents.
Comply with legal, regulatory, and reporting obligations; enforce agreements.
4) SMS/MMS Text Messaging
By providing your mobile number, you agree that LoanFunders.com may send recurring SMS/MMS messages related to your inquiry, account updates, appointments, and marketing (if you opt in). Message frequency varies.Msg & data rates may apply.Consent is not a condition of obtaining services. To opt out, text STOP. For help, text HELP or contact us at support@loanfunders.com or 718-878-3131. Carriers are not liable for delayed or undelivered messages.
We do not sell your mobile number. We share it only with service providers who send messages on our behalf (e.g., Zoom), subject to contracts limiting their use of your data. For full details, see our separate SMS Terms & Conditions.
5) How We Share Personal Information
We do not sell personal information. We may share information as follows:
Service Providers/Processors: hosting, CRM, data storage, email/SMS (e.g., Zoom), analytics, advertising/remarketing, identity & verification, e-signature, and customer support vendors.
Capital Partners & Lenders: when you ask us to evaluate, underwrite, or place your deal within our lender network.
Professional Advisors & Compliance: attorneys, auditors, insurers, and as required by law, regulation, or court order.
Business Transfers: in connection with a merger, acquisition, financing, or sale of assets.
Aggregated/De-identified Data: information that does not identify you may be used or shared for analytics and improvement.
If we engage in cross-context behavioral advertising (e.g., remarketing pixels), you may opt out via the “Do Not Sell or Share My Personal Information” link and cookie controls described below.
6) Cookies, Analytics & Advertising
We use cookies, pixels, and similar technologies to operate the site, remember preferences, measure performance (e.g., Google Analytics), and personalize/measure ads (e.g., Meta, LinkedIn, Google). You can manage cookies in your browser and, where required, via our cookie banner.
To learn more about interest-based ads or to opt out, visit DAA and NAI tools. Note these choices are browser-specific and may reset if you clear cookies.
7) Retention
We retain personal information only as long as reasonably necessary for the purposes described, including to meet legal, regulatory, tax, accounting, or reporting requirements. Typical periods: loan/underwriting files up to 7 years (or as required by law), marketing contacts until you unsubscribe or become inactive, website logs up to 12–24 months.
8) Security
We implement administrative, technical, and physical safeguards designed to protect personal information (e.g., encryption in transit, access controls, least-privilege policies). No method of transmission or storage is 100% secure.
9) Your Privacy Rights & Choices
Email marketing: use the unsubscribe link in any marketing email.
SMS/MMS: text STOP to opt out; text HELP for help.
Browser controls: block or delete cookies via your settings.
U.S. State Rights (e.g., CA/VA/CO/CT): you may have rights to access, correct, delete, receive a portable copy, opt out of sale/share or targeted advertising, and limit use/disclosure of sensitive personal information. To exercise rights, email privacy@lonfunders.com or call 718-878-3131. We will verify your request and respond as required by law. You may use an authorized agent with proper written authorization. We will not discriminate for exercising your rights.
10) State/Regional Notices (e.g., CA, VA, CO, CT; EEA/UK)
Where required, we process personal data based on consent, contract performance, legal obligations, and legitimate interests (e.g., securing and improving our Services). EEA/UK individuals may have rights to access, rectify, erase, restrict or object to processing, and data portability, and to lodge a complaint with a supervisory authority. You may withdraw consent at any time where processing is based on consent.
11) International Data Transfers
If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries with different data-protection laws. Where required, we use appropriate safeguards for international transfers.
12) Children’s Privacy
Our Services are intended for adults. We do not knowingly collect personal information from children under 13 (or 16 where applicable). If you believe a child has provided us information, contact us and we will delete it.
13) Third-Party Links & Sites
Our site may link to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing personal information.
14) Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the “Last Updated” date above. Material changes will be highlighted for a reasonable period.
15) How to Contact Us
Loanfunders.com, LLC
40 Wall St., #2873
New York, NY 10005 United States
718-878-3131 • support@loanfunders.com